Website Privacy Policy
Valley Roots Medical LLC
Effective date: September 20, 2026
Valley Roots Medical LLC (“Valley Roots Medical,” “we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains how information may be collected, used, and shared when you visit www.valleyrootsmedical.com or interact with features and links available through the website.
This policy applies to website information only. It does not replace our Notice of Privacy Practices. Information that qualifies as protected health information and is created or received in connection with your care is handled according to our Notice of Privacy Practices and applicable law.
Information We May Collect
Information You Provide
We may receive information you voluntarily provide when you call, email, request information, or otherwise contact us. This may include your name, telephone number, email address, and the contents of your communication.
Appointment Scheduling and Patient Services
When you select an appointment scheduling, patient portal, payment, or similar link, you may be directed to a service operated by Tebra or another healthcare service provider. Information you submit through that service is collected and processed according to the service provider’s terms and privacy practices and, when applicable, our Notice of Privacy Practices.
Information Collected Automatically
Our website platform and service providers may automatically collect limited technical and usage information, such as:
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Internet Protocol address and approximate location derived from it
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Browser type, device type, operating system, and language settings
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Pages viewed, links selected, referring page, and dates and times of visits
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Cookie identifiers and information used to operate, secure, and measure website performance
How We Use Information
We may use website information to:
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Operate, maintain, secure, and improve the website
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Respond to questions and appointment inquiries
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Support scheduling and other administrative activities
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Understand how visitors use the website and troubleshoot technical problems
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Protect against fraud, misuse, security incidents, and other harmful activity
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Comply with legal, regulatory, and professional obligations
Cookies and Similar Technologies
The website is hosted on Wix. Wix and other service providers may use cookies and similar technologies that are necessary to display and secure the website, remember preferences, and provide general website analytics. You can control many cookies through your browser settings. Blocking cookies may affect how some website features function.
How We May Share Information
We may share information only as reasonably necessary in the following circumstances:
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With service providers that help us host, secure, maintain, analyze, or support the website and related services, including Wix and Tebra
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When required by law, court order, subpoena, or another valid legal process
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When reasonably necessary to protect the rights, safety, or security of Valley Roots Medical, our patients, website users, or others
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In connection with a merger, reorganization, transfer, or sale of all or part of the practice, subject to applicable privacy obligations
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With your direction or consent
We do not sell or rent personal information collected through this website.
Email and Medical Information
Standard email and general website communications may not be secure. Please do not send sensitive medical information through ordinary email or any general website inquiry. Use the secure patient portal or contact the clinic by telephone for guidance about an appropriate communication method.
This website is not monitored for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
Third-Party Websites and Services
The website may contain links to third-party websites or services that Valley Roots Medical does not operate or control. This policy does not govern those third parties. Review the privacy policy of any external service before providing information to it.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect information in our possession. No internet transmission or electronic storage method can be guaranteed to be completely secure. We retain website information only as long as reasonably necessary for the purposes described in this policy and to meet legal, regulatory, accounting, and operational requirements.
Children’s Privacy
This website provides general information for patients and families but is not designed to collect personal information directly from children under 13. A parent or legal guardian should contact the clinic or use approved patient services on behalf of a child. Information collected in connection with a minor’s healthcare is handled according to our Notice of Privacy Practices and applicable law.
Your Choices
You may adjust cookie settings through your browser and may contact us to ask about personal information you submitted through the website. Requests to access, correct, or delete information will be evaluated under applicable law and may be limited by healthcare record keeping, legal, security, or operational requirements.
Changes to This Policy
We may update this Website Privacy Policy as our website, services, or legal obligations change. The effective date at the top of the policy will identify the current version. Changes become effective when the updated policy is posted on the website.
Contact Us
For questions about this Website Privacy Policy or our website privacy practices, contact:
Valley Roots Medical LLC
590 Hermit Road
Westcliffe, Colorado 81252
Telephone: (719) 204-5137
Email: hello@valleyrootsmedical.com